Support

Need help with Family Greenhouse? Email support@familygreenhouse.net. Include the device type and a short description of what happened, but never send a password or sign-in code.

Account and privacy

You can change your password, export your data, or delete your account from Account & data. If you cannot sign in, see the public deletion guide.

Plant-care help

The public help pages cover getting started, plants, tasks, reminders, households, sitters, billing, data, and limits. You do not need an account or to be signed in to read them.

Service status

Check the service status page if login, syncing, or uploads appear unavailable.