Delete your account

You can permanently delete your Family Greenhouse account in the app, even if you have not created or joined a household.

Delete it yourself

1. Sign in to your account.
2. Select Delete my account.
3. Confirm the permanent deletion.

If you are the only admin of a household that still has other members, deletion is refused until you promote another member to admin, so the household is not left without one.

Sign in to delete your account

Ask us to delete it

If you cannot sign in, email support@familygreenhouse.net from the address on your account. We may ask you to verify ownership before deleting it and will respond within 30 days.

What deletion does

We remove your login, household memberships, notification preferences, browser push subscriptions, and native-device notification tokens. Plants from a household where you were the only member are deleted. Shared care history that other members rely on may remain, but your name and account id are replaced with “Former member.” Care-assistant conversations expire automatically after 30 days; submitted safety reports expire after 90 days.